Case study

Next-Gen fan experience

Client

Supercars Australia

CTO, Juan Garcia

A next-generation digital platform concept that brings fans closer to the action across web, app, ticketing, and membership. The goal was to make the Supercars experience feel richer, more connected, and more immediate from first visit through race-day engagement.

Product strategyFan experiencePlatform thinkingSystems delivery

Overview

One fan platform. Multiple touchpoints.

The experience was envisioned as a connected system: a content-rich website for fans and event-goers, a race-day app with live insight and immersive viewing, and a membership layer designed to deepen loyalty through exclusive access and benefits.

Challenge

Reframe Supercars as a connected digital product ecosystem rather than a collection of separate fan touchpoints.

Approach

Unify brand, product thinking, and engineering direction so the website, app, ticketing, and membership experience all move in one system.

Outcome

A next-generation fan platform built to support richer engagement, premium access, and a more coherent digital experience across race season touchpoints.

Supercars Track+ hero artwork with helmet in red and black

Platform

Built around the fan journey

The system needed to support discovery, planning, live engagement, and premium participation without feeling fragmented across different products.

Website

A clearer front door for casual fans, loyal followers, and corporate buyers moving through race weekends.

App

Live race features, immersive in-car viewing, and real-time insight designed to bring fans closer to the action.

Membership

A sharper Supercars+ experience that connects benefits, identity, and premium access across track and home.

Supercars ticketing and mobile ticket experience across desktop and phone
Supercars Track+ pass and lanyard brand application

What the experience supports

More ways to engage

Real-time race insight and live timing

In-car camera experiences with telemetry context

Ticketing and premium hospitality pathways

A design system spanning web, app, and membership identity

Supercars in-car live camera experience with telemetry overlays
Supercars live timing interface on mobile and dashboard
Supercars car configuration interface
Supercars app collage across multiple mobile screens
Supercars data visualisation and G-force dashboard on mobile

Delivery note

Designed to scale across product, content, and operations

This concept was informed by the reference project by Kleinsma for Supercars Australia, reinterpreted here in the orElse Studio voice and layout style for your own case-study system.